Customer support
If you are currently under Maintenance contract with us - log in here. |
1. What is Maintenance Contract?
Professional Edition users are recommended to have a maintenance contract with Tera Analysis. It includes:
- Hot-Line technical support via telephone, fax and e-mail.
- Software and documentation updates and Quality Assurance reports.
3-month maintenance is included in the initial purchase price. Annual maintenance service charge is 20% of the total purchase price.
2. How to buy Maintenance?
To order maintenance contract contact our Sales office.
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